Craving that cheesy, gooey goodness of a Domino’s stuffed crust pizza but struggling to find it on the app? You’re not alone! While the Domino’s app is generally user-friendly, navigating to your desired pizza and customizations can sometimes be a little tricky. This guide provides a step-by-step walkthrough, helpful tips, and troubleshooting advice to ensure you get your stuffed crust fix delivered right to your door.
Understanding Domino’s App Navigation
Before diving into the specifics of ordering stuffed crust, it’s crucial to understand the basic layout and functionality of the Domino’s app. The app is designed for quick and easy ordering, but familiarizing yourself with the different sections will streamline the process.
The main screen typically presents you with options like “Order Now,” “Deals,” “Track My Order,” and “More.” Tapping “Order Now” initiates the pizza-building process. The app may ask you to choose between delivery and carryout. Select your preferred option.
Navigating the Pizza Builder
The pizza builder is where the magic happens. This is where you’ll choose your crust, sauce, toppings, and, of course, specify if you want a stuffed crust. The pizza builder is usually organized in tabs or sections, such as “Crust & Size,” “Sauce & Cheese,” and “Toppings.” Spend some time exploring these sections to get a feel for the available options.
The Step-by-Step Guide to Ordering Stuffed Crust
Let’s get down to business. Here’s exactly how to order your stuffed crust pizza through the Domino’s app.
Step 1: Opening the App and Starting Your Order
First, ensure you have the Domino’s app installed on your smartphone or tablet. If not, download it from your device’s app store (Google Play Store for Android or Apple App Store for iOS). Open the app and sign in to your Domino’s account. If you don’t have an account, create one – it’s free and will save your order history and preferences. Tap the “Order Now” button. You’ll then be prompted to choose between delivery and carryout. Select your preferred method.
Step 2: Selecting Crust and Size
After choosing delivery or carryout, you’ll be taken to the pizza builder. Look for a tab or section labeled “Crust & Size.” This is where you’ll select the type of crust you want and the size of your pizza.
Important: Stuffed crust is only available on certain sizes. Typically, it’s offered on medium and large pizzas. Make sure you select a size that allows for the stuffed crust option.
If stuffed crust isn’t immediately visible, look for an option to “View All Crusts” or a similar button. This will display all available crust options, including stuffed crust (if available at your location).
Step 3: Adding the Stuffed Crust
Once you’ve located the “Stuffed Crust” option, tap it to add it to your pizza. You might be presented with different cheese options for the stuffing, such as the classic mozzarella. Choose your preferred filling. Double-check your selection to confirm that “Stuffed Crust” is indeed selected.
Step 4: Customizing Your Pizza
Now that you’ve chosen your stuffed crust, it’s time to customize the rest of your pizza. Move on to the “Sauce & Cheese” and “Toppings” sections. Select your desired sauce, cheese type (if applicable), and toppings. Domino’s offers a wide variety of toppings, so feel free to get creative.
Step 5: Reviewing Your Order and Adding to Cart
After customizing your pizza to your liking, carefully review your order summary. Ensure that the crust is indeed “Stuffed Crust,” the size is correct, and all your chosen toppings are accurate. Make any necessary adjustments before proceeding. Once you’re satisfied, tap the “Add to Order” or “Add to Cart” button.
Step 6: Completing Your Order
After adding your pizza to the cart, you can continue browsing the menu and add other items, such as drinks, sides, or desserts. When you’re ready to checkout, tap the cart icon. You’ll be prompted to review your order one last time, enter your payment information, and confirm your address. Finally, tap the “Place Order” button.
Troubleshooting Common Issues
Sometimes, things don’t go as planned. Here are some common issues you might encounter when trying to order stuffed crust on the Domino’s app and how to resolve them.
Stuffed Crust Not Showing Up as an Option
This is the most common issue. Here’s why it might be happening:
- Incorrect Pizza Size: As mentioned earlier, stuffed crust is usually only available on medium and large pizzas. Ensure you’ve selected a compatible size.
- Location Restrictions: Stuffed crust might not be available at all Domino’s locations. This could be due to supply chain issues or regional preferences.
- App Glitch: Occasionally, the app might experience temporary glitches. Try closing and reopening the app or restarting your device.
- Out of Stock: Very rarely, a location could be out of stuffed crust.
Solution: Double-check your pizza size, try a different Domino’s location (if possible), restart the app, or contact Domino’s customer support to inquire about availability.
Crust Options Greyed Out
If the crust options are greyed out and unclickable, it usually indicates a technical issue.
Solution: Ensure you have a stable internet connection. Try clearing the app’s cache and data (you might need to sign in again). If the problem persists, uninstall and reinstall the app.
Payment Issues
Sometimes, you might encounter problems with your payment method.
Solution: Double-check your credit card information, including the card number, expiration date, and security code. Ensure you have sufficient funds in your account. Try using a different payment method, such as PayPal or a different credit card.
Order Confirmation Issues
If you don’t receive an order confirmation after placing your order, it could indicate a problem with the app or Domino’s system.
Solution: Check your email and SMS messages for an order confirmation. You can also track your order through the app using your phone number or order ID. If you haven’t received confirmation after a reasonable amount of time, contact Domino’s customer support.
Tips for a Smooth Ordering Experience
Here are some additional tips to ensure a smooth and enjoyable ordering experience:
- Check for Deals: Domino’s frequently offers deals and promotions. Before placing your order, browse the “Deals” section of the app to see if you can save money.
- Save Your Favorite Orders: The Domino’s app allows you to save your favorite orders for quick and easy reordering. This is especially useful if you frequently order the same stuffed crust pizza.
- Track Your Order: Once you’ve placed your order, you can track its progress in real-time through the app. This will give you an estimated delivery time and let you know when your pizza is on its way.
- Join Domino’s Rewards Program: Earn points with every order and redeem them for free pizza and other rewards.
- Use Domino’s Piece of the Pie Rewards®: Sign up for Domino’s loyalty program to earn points for every order. These points can be redeemed for free pizza.
Alternative Ordering Methods
While the Domino’s app is the most convenient way to order, it’s not the only option. You can also order stuffed crust pizza through the Domino’s website or by calling your local Domino’s store.
Ordering Through the Domino’s Website
The Domino’s website offers the same ordering options and customization features as the app. Simply visit the website, enter your address, and follow the on-screen instructions to build your stuffed crust pizza.
Ordering by Phone
If you prefer a more personal touch, you can call your local Domino’s store and place your order over the phone. The staff can assist you with any questions you have and ensure that your order is accurate.
Conclusion
Ordering a stuffed crust pizza on the Domino’s app should be a simple and enjoyable experience. By following the steps outlined in this guide, you can navigate the app with ease and customize your pizza to perfection. Remember to double-check your order before submitting it and troubleshoot any common issues that may arise. With a little patience and persistence, you’ll be enjoying that cheesy, gooey goodness in no time. So go ahead, open the Domino’s app, and treat yourself to a delicious stuffed crust pizza!
Can I customize the cheese used in my Domino’s stuffed crust pizza through the app?
Yes, within the Domino’s app, you often have options to customize your stuffed crust pizza beyond just ordering it. While the default cheese is typically mozzarella, you can explore the “Crust” section or the “Customize” option under your chosen pizza to see if alternative cheese choices for the crust are available in your specific location. The available options can vary depending on Domino’s policies and ingredient availability in your area.
Keep in mind that customizing the cheese in the stuffed crust might involve an additional charge. Check the price breakdown before finalizing your order. Be sure to carefully review the options provided within the app, as it presents the most accurate and up-to-date information on cheese customization for your stuffed crust pizza order.
What if I don’t see the option for stuffed crust pizza on the Domino’s app?
If you don’t see the “Stuffed Crust” option listed directly on the Domino’s app, first ensure that your app is updated to the latest version. Older versions may lack recently added features or promotions. Go to the App Store (iOS) or Google Play Store (Android) and check for updates for the Domino’s app.
If your app is up-to-date and you still don’t see the option, it’s possible that the stuffed crust pizza is not currently offered at your local Domino’s store or that it’s temporarily unavailable due to ingredient shortages or other logistical issues. Try checking the Domino’s website directly or calling your local store to confirm availability.
Can I use Domino’s coupons or promotional codes when ordering stuffed crust pizza through the app?
Yes, in most cases, you can absolutely use Domino’s coupons or promotional codes when ordering a stuffed crust pizza through the app. The Domino’s app is designed to integrate seamlessly with their promotional offers. Look for a designated section, usually labeled “Coupons,” “Deals,” or “Promo Codes,” during the checkout process.
However, it’s important to read the fine print and terms & conditions associated with each coupon or promotional code. Some offers might exclude certain specialty pizzas like stuffed crust, or they might have specific restrictions regarding order size or delivery location. Always ensure that your selected coupon applies to the specific stuffed crust pizza and any other items in your order before finalizing the purchase.
Is there a price difference when ordering stuffed crust pizza compared to regular crust on the app?
Yes, typically there is a price difference between ordering a stuffed crust pizza and a regular crust pizza through the Domino’s app. The stuffed crust option usually involves an additional charge due to the extra ingredients and preparation required. This is because it involves adding cheese sticks into the edge of the dough.
The exact price difference can vary depending on your location, the size of the pizza, and any ongoing promotions. The Domino’s app will clearly display the price for each crust option before you add the pizza to your cart. Make sure to compare the prices before selecting your crust to factor in the added cost.
Can I schedule a future delivery of stuffed crust pizza through the Domino’s app?
Yes, the Domino’s app typically allows you to schedule a future delivery for your stuffed crust pizza order. During the order process, usually after you’ve selected your pizza and customized it, you’ll find options for selecting your desired delivery time. Look for choices like “Order Now” or “Schedule Order.”
When you choose “Schedule Order,” you’ll be presented with a calendar or time picker, allowing you to specify the date and time you want your stuffed crust pizza delivered. Keep in mind that delivery time slots are subject to availability and may vary based on your local Domino’s store’s operating hours and delivery capacity. Also, certain promotions or coupons might not be applicable to scheduled orders.
Can I track my stuffed crust pizza delivery in real-time using the Domino’s app?
Yes, you can definitely track your stuffed crust pizza delivery in real-time using the Domino’s app. Once you place your order and it’s confirmed, the app will typically provide a tracking screen or a link to a tracking map. This feature allows you to monitor the progress of your order from the moment it’s prepared until it arrives at your doorstep.
The tracking information usually includes the estimated delivery time, the current stage of preparation (e.g., “Making Pizza,” “In the Oven,” “Out for Delivery”), and the location of the delivery driver on a map. This real-time tracking provides transparency and helps you anticipate the arrival of your delicious stuffed crust pizza.
What happens if I have a problem with my stuffed crust pizza order placed through the Domino’s app?
If you encounter any problems with your stuffed crust pizza order placed through the Domino’s app, the first step is to contact the Domino’s store where you placed the order as soon as possible. The Domino’s app usually provides the store’s phone number and contact information within the order details or confirmation screen. Explain the issue clearly and politely to the store representative.
Most Domino’s locations are committed to customer satisfaction and will attempt to resolve the problem, whether it’s an incorrect order, late delivery, or quality issue. If you are unable to reach a satisfactory resolution with the store directly, you can also contact Domino’s customer support through their website or by phone. Be prepared to provide your order number and details about the problem you experienced.