Convenience is king in today’s fast-paced world, and Walmart’s delivery service offers a significant dose of it. Imagine having groceries, household essentials, and even electronics delivered right to your doorstep. But what happens when you realize you forgot something after placing your initial order? The good news is, Walmart often allows you to add items to your existing order, making the experience even more seamless. This guide will walk you through the process, exploring the various methods, potential limitations, and best practices to ensure you get everything you need without creating multiple deliveries.
Understanding Walmart’s Delivery System
Before diving into the “how-to,” it’s helpful to understand the basics of Walmart’s delivery system. They offer various options, including delivery from your local store, which is often the fastest, and deliveries from Walmart warehouses, which may offer a broader selection.
Walmart’s delivery service typically operates within a specific timeframe. Orders are processed, picked, packed, and then dispatched for delivery within a designated window. This window can vary depending on factors such as the time of day, store location, and delivery demand.
Understanding these basics is crucial because the ability to add items to your order largely depends on where your order is in the fulfillment process. Once the order is being prepared for shipment or has already left the store, adding items may no longer be possible.
Methods for Adding Items to Your Walmart Delivery Order
Walmart offers several ways to potentially add items to your delivery order. The method you choose will often depend on whether you placed the order online or through the Walmart app. Each has its own steps and potential limitations.
Adding Items Through the Walmart Website
If you placed your order through the Walmart website, the process for adding items typically involves accessing your order history and checking for an “Edit Order” or similar option.
- Log in to your Walmart account. This is essential, as you’ll need access to your order history.
- Navigate to your order history. This is usually found under your account profile or a dedicated “Orders” section.
- Locate the specific delivery order you want to modify.
- Look for an “Edit Order” or “Add Items” button. This is the key to making changes. If this button is not present, it may be too late to modify the order.
- If the “Edit Order” button is available, click it. You’ll be redirected to a page where you can add new items to your cart.
- Browse or search for the items you want to add.
- Add the desired items to your cart.
- Review your updated order, including the total cost and delivery time.
- Confirm the changes. This step is crucial to finalize the additions to your order.
Adding Items Through the Walmart App
The Walmart app offers a similar process for adding items to your delivery order, often with a slightly more streamlined interface.
- Open the Walmart app on your smartphone or tablet.
- Log in to your Walmart account.
- Navigate to the “Account” section. This is typically found at the bottom of the screen.
- Select “Order History”.
- Find the delivery order you wish to modify.
- Look for an “Edit Order” or “+” button. This indicates that you can still add items.
- Tap the “Edit Order” or “+” button.
- Browse or search for the items you need.
- Add the items to your cart.
- Review your updated order summary, paying close attention to the revised total and estimated delivery time.
- Confirm the changes.
Contacting Walmart Customer Service
In some cases, the “Edit Order” option may not be available, or you might encounter issues while trying to add items through the website or app. In such situations, contacting Walmart customer service is an alternative.
- Locate the Walmart customer service contact information. This can usually be found on the Walmart website or app under the “Help” or “Contact Us” section.
- Contact customer service via phone or chat. Be prepared to provide your order number and details about the items you want to add.
- Explain your situation to the customer service representative. Be clear about the items you want to add and why you were unable to do so through the online methods.
- The customer service representative will assess the feasibility of adding the items. This depends on the order’s status and whether it’s still possible to make changes.
- If possible, the customer service representative will add the items to your order. They may need to confirm payment details or provide an updated order confirmation.
Factors Affecting Your Ability to Add Items
Several factors can influence whether you can successfully add items to your Walmart delivery order. Being aware of these factors can help you manage your orders more effectively.
Order Status and Processing Time
The most significant factor is the order’s current status. Once your order has been processed and is being prepared for shipment, adding items may become impossible. Walmart’s system is designed to efficiently pick and pack orders, and changes after this point can disrupt the process.
Delivery Time Window
The proximity of your delivery time window also plays a role. If your delivery is scheduled for the near future, the window for making changes will likely be shorter. Walmart needs sufficient time to accommodate the added items and ensure they are delivered on time.
Item Availability
While less common, item availability can also be a factor. If the item you want to add is out of stock at the store fulfilling your order, you won’t be able to add it.
Order Type
The type of delivery service you’ve chosen might influence your ability to make additions. For example, orders fulfilled directly from a Walmart warehouse might have different modification windows compared to orders fulfilled by a local store.
Tips for a Smooth Ordering and Adding Experience
To maximize your chances of successfully adding items to your Walmart delivery order, consider these tips:
- Double-check your order before submitting it. A thorough review can help you avoid forgetting items in the first place.
- Add items as soon as possible. The earlier you attempt to add items, the more likely you are to succeed. Don’t wait until the last minute.
- Be aware of the cutoff times. Pay attention to any cutoff times mentioned on the Walmart website or app for making changes to your order.
- Keep an eye on your order status. Regularly check the status of your order to see if it’s still eligible for modifications.
- Consider creating a “running list”. Use a notes app or similar tool to keep a running list of items you need from Walmart. This can help you remember everything when placing your order.
- Understand the delivery policies. Familiarize yourself with Walmart’s specific delivery policies in your area, including modification options and cutoff times.
What to Do If You Can’t Add Items
Sometimes, despite your best efforts, you might not be able to add items to your existing Walmart delivery order. In such cases, you have a few alternative options.
Place a New Order
The simplest solution is to place a new, separate order for the missing items. While this might result in an additional delivery fee, it ensures you get everything you need.
Opt for In-Store Pickup
If you need the items urgently and can’t wait for another delivery, consider opting for in-store pickup. This allows you to order the missing items online and pick them up at your local Walmart store at your convenience.
Visit a Local Store
If neither of the above options is suitable, you can always visit your local Walmart store and purchase the missing items in person.
Conclusion
Adding items to your Walmart delivery order is often possible, but it’s subject to certain limitations and conditions. By understanding the process, being aware of the influencing factors, and following the tips outlined in this guide, you can increase your chances of successfully modifying your order and enjoying a seamless delivery experience. Remember to always double-check your initial order, act promptly when adding items, and be prepared with alternative solutions if modifications are not possible. Walmart’s convenient delivery service, coupled with the flexibility to make changes, makes it a valuable resource for busy individuals and families.
Can I add items to my Walmart delivery order after it’s been placed?
Yes, in many cases, Walmart allows you to add items to your delivery order after it’s been initially placed, provided it’s still within a specific timeframe. Typically, this window of opportunity closes a few hours before your scheduled delivery, allowing Walmart sufficient time to update the order, gather the additional items, and adjust the delivery route accordingly. The exact cut-off time will be displayed in your Walmart account or app, offering clear guidance for making changes.
The ability to add items is a convenient feature, preventing the need for a completely new order if you forgot something or realized you needed more of a certain product. To add items, you’ll usually find an “Add Items” or “Edit Order” option within your order details in the Walmart app or on the website. Remember to review your updated order summary carefully to confirm the changes and ensure all desired items are included before finalizing the modifications.
What happens if an item I add to my Walmart delivery order is out of stock?
If an item you add to your Walmart delivery order subsequently becomes out of stock before your order is fulfilled, Walmart will typically notify you. This notification often appears in the Walmart app or via email, informing you that the item is unavailable. You will not be charged for the out-of-stock item, and the rest of your order will proceed as planned, assuming the other items are still in stock.
Walmart’s system is designed to handle out-of-stock situations efficiently. In some cases, you might be offered a substitution for the unavailable item. This substitution will usually be a similar product of comparable quality and price. You can choose to accept or decline the substitution when you receive the notification or when your order is being delivered, providing you with control over what you ultimately receive.
Is there a limit to how many items I can add to my Walmart delivery order?
While Walmart doesn’t generally impose a strict numerical limit on the number of items you can add to your delivery order, there are practical limitations. These limitations often relate to the available space in the delivery vehicle and the overall weight of the order. Adding a large number of bulky or heavy items could potentially exceed the capacity limits, preventing the order from being fulfilled.
Additionally, the cut-off time for adding items might impact the feasibility of adding a significant quantity of products. The shorter the time remaining before your delivery, the less likely it is that Walmart will be able to accommodate a substantial increase in the order size. It’s always best to add items as soon as possible after placing the initial order to maximize your chances of successful additions.
Will adding items to my Walmart delivery order affect the delivery time?
Adding items to your Walmart delivery order can potentially affect the originally scheduled delivery time. The extent of the impact depends on several factors, including the number of items added, the availability of those items, and the current workload of the delivery service. In some cases, the delivery time might remain unchanged, especially if the additions are minor and easily accommodated.
However, if you add a significant number of items, or if the added items require special handling or are sourced from a different part of the store, the delivery time might be adjusted. Walmart will usually provide an updated delivery time estimate after you’ve made the additions, allowing you to plan accordingly. It’s always wise to check the revised delivery schedule to avoid any inconvenience.
How do I remove items from my Walmart delivery order?
Removing items from your Walmart delivery order is a straightforward process, typically done through the Walmart app or website. Navigate to your order details, where you should find an option to “Edit Order” or manage the items within the order. From there, you can select the items you wish to remove and confirm the changes. The system will then update the order total and reflect the adjusted price.
Similar to adding items, there’s a cut-off time for removing items, usually a few hours before the scheduled delivery. This allows Walmart to process the changes and avoid unnecessary picking and packing of items you no longer want. Be sure to review the updated order summary carefully after removing items to ensure accuracy and that all desired items are still included.
What if I miss the deadline for adding items to my Walmart delivery order?
If you miss the deadline for adding items to your existing Walmart delivery order, you have a few alternative options. The most direct approach is to place a new, separate order for the additional items you need. This order would be subject to its own delivery fee and potentially a different delivery time slot, so keep that in mind when deciding.
Another option, if available in your area, is to utilize Walmart’s in-store pickup service for the missing items. You can place an order online and select the “Pickup” option, then retrieve the items yourself from the store at your convenience. This can be a faster solution if you need the items urgently, although it requires a trip to the store.
Are there any fees associated with adding items to my Walmart delivery order?
Generally, there are no additional fees directly associated with adding items to your Walmart delivery order, assuming you meet the minimum order requirement for free delivery, if applicable. The cost of the added items will simply be added to your order total, and you will only be charged for the items you actually receive. Standard delivery fees apply based on your location and whether you meet the minimum order threshold.
However, if adding items causes your order to fall below the minimum order requirement for free delivery, you might then be charged a delivery fee. Always review your order summary after adding items to ensure you are aware of any potential charges and to confirm that you are still receiving the best possible delivery terms. Subscriptions like Walmart+ might also negate delivery fees, so consider those if you frequently order.